Last updated: June 2026
ZSZ Soap respects your privacy. This Privacy Policy explains how we collect, use and protect information when you visit our website, submit an inquiry, contact us by email or WhatsApp, or communicate with us about private label soap, OEM/ODM soap manufacturing, samples, packaging or related services.
- Information We Collect
We may collect information you voluntarily provide to us, including your name, company name, email address, phone number, WhatsApp number, country or region, product interests, estimated order quantity, packaging requirements and other project details.
We may also collect basic website usage information, such as pages visited, browser type, device information, approximate location, referral source and other technical data used to improve website performance and security.
- How We Use Your Information
We use the information we collect to:
Respond to your inquiries and quotation requests;
Understand your product, packaging and customization needs;
Prepare sample, pricing, MOQ and shipping suggestions;
Communicate about OEM/ODM projects, orders and after-sales support;
Improve our website, services and customer communication;
Protect our website from spam, misuse or security risks.
- Contact Forms, Email and WhatsApp
When you submit a form, send us an email or contact us through WhatsApp, we use the information you provide to communicate with you and support your project. Your inquiry details may be shared internally with our sales, sampling, packaging, production or logistics support team when necessary.
- Cookies and Website Tools
Our website may use cookies or similar technologies to support basic website functions, improve user experience, analyze website performance and remember certain preferences.
Some third-party services, such as embedded videos, translation tools, analytics tools or website security tools, may also collect limited technical data according to their own privacy policies.
- How We Share Information
We do not sell your personal information.
We may share necessary project information with trusted service providers or internal support teams when required for quotation, sampling, production, packaging, logistics, payment processing, website operation or customer support.
We may also disclose information if required by law, regulation, legal process or to protect our rights, property or business interests.
- International Processing
Because ZSZ Soap serves international buyers and operates with sales, sampling and factory support teams in China, your information may be processed or stored in China or other locations where our service providers operate.
By contacting us or submitting an inquiry, you understand that your information may be handled across borders for business communication and project support.
- Data Retention
We keep inquiry, communication and order-related information for as long as necessary to respond to your request, manage business cooperation, support future communication, maintain records, or meet legal and operational requirements.
- Your Choices
You may contact us to request access, correction or deletion of your personal information, subject to reasonable business, legal and record-keeping requirements.
You may also choose not to provide certain information, but this may limit our ability to respond to your inquiry or prepare an accurate quotation.
- Data Security
We take reasonable measures to protect information against unauthorized access, loss, misuse or disclosure. However, no website, email system or online communication method can be guaranteed to be completely secure.
- Children’s Privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
- Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
- Contact Us
For privacy-related questions, please contact us at: